Video Strategy

Video Strategy

Video Strategy

Using storytelling, motion design, and AI-assisted production to simplify complex healthcare experiences.

Using storytelling, motion design, and AI-assisted production to simplify complex healthcare experiences.

Healthcare is filled with complexity, uncertainty, and friction. At Tendo, I led the development of a series of videos designed to help three distinct audiences better understand product offerings.

Healthcare is filled with complexity, uncertainty, and friction. At Tendo, I led the development of a series of videos designed to help three distinct audiences better understand product offerings.

3 EXPLAINER
VIDEOS CREATED

3 EXPLAINER
VIDEOS CREATED

For customer-facing teams

50% FASTER PRODUCTION

50% FASTER
PRODUCTION

Using AI assisted workflows

40% FEWER
REVIEW CYCLES

40% FEWER
REVIEW CYCLES

With repeatable framework

Project summary

The initiative included videos for Tendo Insights, Tendo Marketplace, and MDsave. While each served a different audience, they shared a common goal: transforming complex concepts into clear, confidence-building stories.

The Challenge

As the company product offerings evolved, the sales and marketing teams needed more effective ways to communicate increasingly complex solutions.

The opportunity was to create a set of videos that could educate audiences, support sales conversations, and reinforce Tendo’s value proposition. The project required alignment across product leaders, marketers, sales teams, and subject matter experts with differing perspectives.

Approach

Instead of focusing on product features, I prioritized audience understanding. Every video was built around a central question: “What uncertainty is the audience experiencing, and how can we help them feel confident?”

By establishing a standardized script-drafting process that balanced audience needs with brand messaging, I kept stakeholders aligned and significantly accelerated production timelines.

TENDO MARKETPLACE
Healthcare purchasing involves multiple stakeholders with competing priorities. This video translates a complex concept into a simple story about transparency, efficiency, and connected care.

WATCH ON VIMEO

MDSAVE
This video demystifies healthcare costs for consumers, reframing the purchasing experience as a transparent, upfront process where affordability meets high-quality care.

WATCH ON VIMEO

TENDO INSIGHTS
This video positions Tendo Insights as a source of clarity for health system leaders, demystifying the complex quality rankings that dictate their reputation and reimbursement.

WATCH ON VIMEO

Comprehensive Campaign Activation

To maximize the reach of each asset, I developed a comprehensive amplification plan and wrote corresponding blog overviews for every video. This unified strategy ensured a seamless roll-out across multiple channels, transforming individual videos into an integrated, multi-platform campaign.

AI-Assisted Production Workflow

AI-powered workflows—specifically ElevenLabs and Nano Banana—were leveraged to accelerate script development, voiceovers, and asset creation. This approach yielded custom, ownable assets despite limited resources, successfully expanding creative capacity and shortening timelines.

Project impact

Success came from connecting business goals, audience needs, and stakeholder perspectives into a unified communication strategy. By focusing on clarity over complexity, I helped audiences better understand Tendo solutions and built a scalable model for future storytelling efforts.


OUTCOMES

  • Repeatable storytelling framework for future product communication

  • Increased internal capacity to create high-quality motion content without relying on external agencies

  • Strengthened alignment between product, marketing, and sales

  • Demonstrated practical applications of AI within design processes

3 EXPLAINER
VIDEOS CREATED

For customer-facing teams

50% FASTER
PRODUCTION

Using AI assisted workflows

40% FEWER
REVIEW CYCLES

With repeatable framework

CONTRIBUTIONS

CONTRIBUTIONS

CONTRIBUTIONS

  • AI workflow integration

  • Motion design

  • Content + narrative development

  • Script writing and editing

  • Stakeholder alignment

  • Storyboarding